Frequently asked questions
Frequently asked questions
Find answers to common questions about our antique jewelry, services, and the unique experience of shopping with Gemridgeeraq.
Each piece undergoes rigorous inspection by GIA-certified gemologists and antique specialists, verifying materials, craftsmanship, and period accuracy.
Yes, we ship globally. All international orders are fully insured and tracked, with customs declarations handled appropriately for your convenience.
We offer a 14-day return policy for most items, provided they are returned in their original condition. Please see our full terms for details.
We operate primarily online, but private viewings can be arranged by appointment at our Bangkok office for serious inquiries and collectors.
We provide detailed care instructions with each purchase. Generally, avoid harsh chemicals and store in a soft pouch away from direct sunlight.
We are always interested in acquiring unique and high-quality antique pieces. Please contact us with details and images for consideration.